WEBSITE EVALUATION FOR DELL

LEARNABILITY

DELL HOMEPAGE

Learnability for Dell website we can see that the website homepage is full with product images. This website use the homepage to promote the new product to the customer. By doing this the customer no need to go to the product page in order to view the latest product. It is an easy way for user just to navigate from the homepage only.

EFFICIENCY

DELL PRODUCT PAGE (Search Function)

The effiency of this website is that the user can easily search what they want in a product page. This is because Dell website provide a good searching system where they no need to make the user to scroll up and down in order to find the item needed. The user just need to key in the name of the product or the model name.

MEMORABILITY

ICON BESIDE BUTTON

The Dell website use the icon to make the user easily to know the function of the button. By doing icon or logo is the best way for user to know the button navigation. As we can see the picture above, when the user click the trolley icon it will automatically take the user to the order page or product page.

ERRORS

USER ACCOUNT PAGE

In the account login page user can login to view their account status where they can check their warranty status and ordered item. If they forget the password or the email that has been use they can easily click the ‘forgot your password’ button to retrieve reset the password. By doing this it can avoid the user from lost its item.

SATISFACTION

GAMING GEAR PAGE

This website uses different background color for certain page but the button and the layout of the website still the same. By doing this it will prevent the user from getting confuse while surfing the website. The color that the website choose is based on their product concept which is for the gaming page they use the black theme color.